Cancellation & No-Show Policy

Life gets busy, I fully understand. These policies help keep adventures running smoothly for all clients.

Cancellations

Please provide at least 12 hours' notice if you need to cancel or reschedule.
Cancellations with less than 12 hours' notice may be subject to the full service fee.

No-Shows

If I arrive for pickup and am unable to access your dog (no answer, gate/code issues, or the dog isn’t available), this will be considered a no-show, and the full service fee may apply.

Weather & Safety

If weather or trail conditions require rescheduling, I will reach out as early as possible and rebook at no charge.

Thank you for helping keep scheduling smooth and reliable for every adventure pup!